Shipping policy

Shipping Policy

 

Thank you for shopping with Byusmartly. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times may vary depending on your location.

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 5–10 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of the World: 10–20 business days
                         Etc

Please note that these are estimated delivery times and may be affected by customs clearance, weather conditions, holidays, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Free Shipping may be available on eligible orders or during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor the progress of your delivery.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Byusmartly is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product. We will review your request and arrange a replacement or refund if appropriate.

Contact Us

If you have any questions about shipping or your order, please contact us through our Contact page or customer support email. We are happy to assist you.  opanaskhan098@gmail.com